Quality Accreditation
Quality is a state of mind at Blyth Workcats where we take an uncompromising approach to ensuring we provide our customers with a vessel that performs reliably and effectively and one which exceeds their expectations.
At Blyth Workcats we know that our clients rely upon their boats to perform critical tasks, in harsh environments and that consequently our customers rely upon on us to deliver a high quality product. This is a commitment that we take very seriously and to ensure that the company meets the highest standards we have in place a comprehensive Quality Management System accredited to the ISO 9001 standard.
QUALITY POLICY STATEMENT
It is the policy of Blyth Workcats in designing and manufacturing its products to achieve a quality that will meet and exceed customer expectations each and every time.
Our aim is to provide customer satisfaction above and beyond that of our competitors. This we intend to achieve through:
- Designing products to exceed customer performance requirements.
- Building products to perform reliably and effectively in accordance with customer specifications.
- Meeting or improving on customers planned time schedules.
- Completing projects on or below budget to meet customers cost expectations.
In support of this objective Blyth Workcats will continuously strive to improve its performance with regard to quality of design and build, cost and delivery. The aims and objectives of this policy is made known to all employees and to all suppliers to the company. As a result the company aims for continual improvement through the following:
- Ensuring that all company employees have a commitment to quality and a responsibility to perform to the standards required.
- Investing in regular training to continually develop employee skills.
- Developing best working practices and improving equipment and infrastructure to achieve this wherever possible.
- Regular consultation with employees and active encouragement of suggestions to improve quality standards.
- Development of a proactive customer/supplier relationship to continually work with suppliers to seek improvements in quality.
To ensure that this Quality Policy is fully implemented the company's Quality System is structured to comply with the requirements of the International Standard BS EN ISO 9001 2008
The policy and associated systems, procedures and work instructions are reviewed annually.